Analyst verdictAI across Word, Excel, Outlook and Teams
The default for Microsoft-standardized companies: easy to approve and deploy, but it mostly helps people work faster rather than taking work off their plate.
What it is
Microsoft 365 Copilot brings AI into Office apps and Teams, grounded in Microsoft Graph data, with Copilot Studio for building agents.
Best for
- Microsoft 365 organizations
- Broad, low-risk rollout
What we like
- Already inside the tools people use
- Enterprise security and compliance
- Copilot Studio for agents
What to watch
- Per-seat cost across the company
- Assistive more than autonomous
Rankings
Where Microsoft 365 Copilot ranks
Alternatives
Alternatives and head-to-heads
Microsoft 365 Copilot vs Glean
Copilot is the default for Microsoft data; Glean is stronger when knowledge is spread across many vendors.
Microsoft 365 Copilot vs Gemini
AI built into Microsoft 365 versus Google's assistant across Workspace.
Microsoft 365 Copilot vs ChatGPT
Microsoft's AI inside Office and Teams against OpenAI's standalone assistant. Copilot wins when your company runs on Microsoft 365; ChatGPT wins on raw assistant capability and flexibility.
Wonderful
Enterprise AI OS that grew out of multilingual CX agents
8.8Enterprise
Glean
Enterprise search and work AI agents
8.6Enterprise
Moveworks
AI assistant for employee support, now part of ServiceNow
8.2Enterprise