Analyst verdictEnterprise search and work AI agents
The best way to make a company's scattered knowledge searchable and usable by AI, with agents layered on top.
What it is
Glean indexes apps like Google Drive, Slack, Jira and Salesforce with permissions intact, then offers an assistant and agent builder over that knowledge, with MCP support for tools.
Best for
- Knowledge-heavy enterprises
- Internal Q&A
- Permission-aware search
What we like
- Excellent permission-aware search
- 100+ connectors
- Mature MCP support
What to watch
- Agents are knowledge-first, lighter on execution
- Priced for large companies
Rankings
Where Glean ranks
Alternatives
Alternatives and head-to-heads
Glean vs Moveworks
Glean is search-first knowledge AI; Moveworks is assistance-first employee support, now inside ServiceNow.
Glean vs Microsoft 365 Copilot
Copilot is the default for Microsoft data; Glean is stronger when knowledge is spread across many vendors.
Wonderful
Enterprise AI OS that grew out of multilingual CX agents
8.8Enterprise
Moveworks
AI assistant for employee support, now part of ServiceNow
8.2Enterprise
Microsoft 365 Copilot
AI across Word, Excel, Outlook and Teams
8.3Paid